The Helpline conducted a one day workshop on 18 December 2018 at Safdarjung Center, with NGOs who are operating support helplines. The workshop is organized as part of the Helpline NGO Forum activity to create a common platform for sharing experiences, keeping abreast with new practices and network with other NGOs. The theme of the Workshop was “How to Handle Suicidal Calls” with sessions facilitated by Sandeep and Sameer from NGO Sumaitri. A total of 17 NGOs participated in the workshop.